10 Chatbook Videos 10 Jan 2019 Part 2

1) Banking Chatbot Assisto by Comtrade Digital Services

2) Can A Chatbot Really Convince People It’s Human?

3) Android ChatBot based on AIML

4) How to Build an Instagram Chatbot (using Machine Learning) – Markets and Data

5) How to Create Seamless Chatbot Experiences in Pega

6) Gangsta: A Telegram Chatbot with Python from scratch

7) Meet Nadia, the ‘human’ chatbot

8) How to develop a ChatBot NLP, NodeJs

9) Android GK Chatbot App Project

10) The story of Replika, the AI app that becomes you

9 Chatbot Videos 10 Jan 2019

1) Fulfill your Chatbot Intent with an API Call – Recipe Search Bot

2) How to Build a Chatbot Singapore in 5 Minutes using Kore.ai’s Bot Builder

3) How to build a chatbot on Microsoft Teams

4) Streamlabs Chatbot: Setting Currency and Commands

5)How to Use Chatbots for Marketing

6) Chatbot whatsapp + API.AI

7) Make a Facebook Chatbot from Scratch in 20 Minutes

8) Dialogflow Chatbot – Read & Write Realtime Database

9) Azure Bot Service | Azure Chatbot Tutorial

4 Benefits of Chatbot

When chatbots debuted on Facebook in April 2016, brand managers and customer success teams have been hearing a lot of hype around using chatbots as a part of their marketing and customer service strategies.

By 2017, over four billion people worldwide use messaging apps. While the services started out primarily for personal use, brands use them now too, especially in the form of chatbots. Many companies have incorporated chatbots as a way to help customers learn about their brand, answer frequently asked questions (FAQ), and send timely information, like the score of the football game or the weather.

Chatbots are great for talking to people about topics that are very specific, and well-defined. Over are the days where only face-to-face interaction, telephone conversations, or even talking to a human are the only effective means of communication to build meaningful relationships with a brand.

Thought of as helpful virtual assistants, platforms like Facebook Messenger use AI-powered bots to communicate with customers. The bots guide users through an interactive, automated customer service experience to answer questions and satisfy requests.

This approach helps brands spend less time and accept a larger volume of messages. In addition to the undeniable convenience, here are some of the top benefits chatbots Singapore bring to the table for both brands and the customers they serve.

Chatbots Singapore Allow You To Always “Be On”
The smartest brands leverage messaging apps to better connect with customers, but the daily task of responding has proven challenging at best, and impossible at worst.

If you’re focused on running your business IRL, or you’re simply ending your workday at a reasonable hour, your people probably aren’t online 24/7. Unfortunately, your customers are, and they expect quick, customized responses. From the time they send an inquiry, there is a very short window to keep the user engaged in the conversation. If you miss it, you greatly risk losing a social fan, your ability to connect and make them feel valued, or even a sale.

Why risk it? Use chatbots to stay connected, provide excellent customer service, decrease the amount of missed opportunities and keep customers satisfied.

Pro Tip: When using chatbots, let users know up front that they’re working with an automated response system like this Amazon chat helper does. It isn’t wise to try and trick people into thinking they’re talking to a real person, especially when it comes to customer service issues.

Chatbots Convert Customers
I was recently shopping for clothes online, basically the online equivalent of “window shopping.” I didn’t know what I wanted to get. As I was browsing, I felt overwhelmed by the number of choices and price tags. I had twelve different tabs open and was about to call it quits when I heard – ping!

A chat window suddenly appeared in the corner, asking me what I was shopping for and if I needed any help. I decided to respond and was pleased to receive an instant reply. The customer service bot was incredibly helpful, proactively asking me for my budget range and size, and within moments sent me links to pages of search results that fit my criteria. All of this information was already available for me to find on the website, I just hadn’t searched deeply enough. Like many online shoppers, I was about to give up my search and instead I added at four items to my shopping cart. Now did that bot save the day or what?

In addition to proactive upselling opportunities, chatbots eliminate an annoying aspect of social media community management: answering FAQs. It can be frustrating to feel like a broken record, answering the same questions over and over again, especially when the answers are readily available online. Chatbots help automate this process, satisfying customers and reducing interruptions, so your team can focus on more pressing tasks at hand.

Chatbots Provide Value and Drive Traffic
To earn customers, you have to provide something that’s valuable to them. Once you establish that you are a helpful resource, they’ll keep coming back for more by following you on social media, visiting your website, and buying your products.

An excellent way to think about this is to walk a mile in your target audience’s shoes. Start by making a list of the primary reasons people would want to trust you, read your content, and do business with you. For example, consider how Whole Foods has created value-add automated content in its chatbot, starting with recipes.

After clicking on the Whole Foods Messenger account, your eye is drawn immediately to a “Get Started” button. From there, you receive a customized greeting (“Hi Katie!”) and explanation of what the brand can offer you in the chat. Not only does the greeting make the service clear, but it also helps you to begin brainstorming questions to keep the conversation going. The instant replies are delightful, answering questions and providing quick links to the brand’s website.

This process is so smooth and efficient; it’s easy to imagine that the next time someone needs a recipe, Whole Foods (and the customer service chat experience) will be top of mind.

Creating a Bot?
As the Social Media Examiner recommends, there are four key best practices to keep in mind when creating a customer service experience with chatbots:

Help first, sell later. While selling may be your ultimate goal, it shouldn’t come across that way to your customers. Earn their business by providing actual help that guides – not forces – people to your site.
Make your site mobile-responsive.
Offer alternative contact information up front. If someone needs extra help, or simply needs to speak to a human being, don’t make them ask for it –provide it in a clear, accessible way.
Include browsing menus if possible. Browsing menus make it easier for users to find the content they’re interested in, even if they don’t know exactly what they’re looking for yet.
Do you currently use messaging apps? Ready to make the switch to chatbots? Here is a handy guide to get started. We’d love to hear how this approach works for you, so please report back in the comments!

Chatbots are gaining more attention in the field of marketing

Chatbots are gaining more attention in the field of marketing. Being an early adopter of chatbot technology will give you a major advantage as a marketer over other competitors.

The stats predict that by the end of 2020 about 80% of business will adopt chatbot to increase their Business revenue.

People are 10x more likely to engage with a chatbot! So, what makes these little AI features so effective?

It’s an exciting time to dive in and learn all the benefits of chatbot Singapore marketing.

Check out: The definitive guide to chatbots for business

Better Open rates
The Number of People who prefer chatbots has been increased in the recent years and has recorded-high in numbers. Messaging is the main way of interacting with customers which gives quick responses in a simple way.

Chatbot has higher open rates than email because of its interactive and immediate response. It asks questions in real time and be able to solve your problem with ease. People don’t have to wait to get their answers.

The chatbot platform has driven more number of customers. Buyers also love these systems because they can skip complicated explanations and just send the information they want to know.

Better engagement
A Business with higher engagement can boost their sales up. This is the main reason behind social media marketing. Most of the business are trying to be present on the social media to engage and interact with the customers.

Bots can use visual content like videos and images to keep customers interested. A character driven experience to the customers helps in better engagement.

Rapid growth in Messenger apps
Many brands are still unsure of using Messenger marketing to their business. Is it really worth?

Users are spending more time on messaging apps like Facebook Messenger, Snapchat, WeChat, and others. Using Chatbots in messaging platforms allow brands to interact personally.

Messaging apps will soon leverage on technologies such as chatbot to deliver smarter and better engagement with the customers. More and more businesses are adopting chatbot technology to improve their customer experience.

According to Facebook Messenger product manager Kemal El Moujahid –

Messaging experiences run on top of the mobile OS layer, and this stack is already much more standardised than the various mobile devices could ever be. And in places like China, the shift already happened: 40% of WeChat user’s message with a business every day(source: Qi’eZhiku 2016).

When used in the right effective way Messenger apps can leverage business.

Personalised Experience
Personalisation appeared to have a positive effect on the click-through rate. Personalising according to the specific customer helps to aim target audience.

It’s important for the brands to consider the user experience first. They should look at how they can deliver a better, more personal, experience to customers across many touch points.

Creating a pleasant chatbot interface and unique experience will enhance the efficiency of chatbot. Differentiating the product service and information to increase sales and customer satisfaction helps to drive and serve customers.

Social Media Presence
Being on the social media helps in establishing strong relationship with the customers. The best way to engage with the customers in social media is by chatbot marketing.

Chatbots can inform, educate and entertain — all on a single platform! Any Marketing strategy without social media is termed to be incomplete. So if your brand has an account on different social media platforms, make sure you engage with your customers with chatbot.

Gather and analyse customer data
Chatbots are built with a purpose to understand human behaviour and provide data analysis about the customer. A chatbot can get customer insights like user location, type of device, browser which helps in personalising. Chatbot marketing helps us to increase user engagement and acquire new customers.

Bot analytics provide brands an opportunity to go even deeper into their data analysis. Brands can take strategic as well as tactical decisions based on the analytics derived by bots. The analytics will provide complete picture of their customers.

Chatbots interact with customers directly in the real time, and not via some 3rd party such as a social network. Which means, the brand can avoid collecting data analysis from scattered sources, it is simple to extract the data made available by the bot

What is Semantic AI?

The Fusion of Machine Learning and Knowledge Graphs

Semantic Artificial Intelligence (Semantic AI) is an approach that comes with technical and organizational advantages. It’s more than ‘yet another machine learning algorithm’. It’s rather an AI strategy based on technical and organizational measures, which get implemented along the whole data lifecycle.

Semantic AI combines thoroughly selected methods and tools that solve the most common use cases such as classification and recommendation in a highly precise manner. Current experience shows that AI initiatives often fail due to the lack of appropriate data or low data quality. A semantic knowledge graph is used at the heart of a semantic enhanced AI architecture, which provides means for a more automated data quality management.

Six Core Aspects of Semantic AI Chatbot

Data Quality

Semantically enriched data serves as a basis for better data quality and provides more options for feature extraction. This results in a higher precision of prediction & classification calculated by machine learning algorithms. With knowledge graphs in place, an advanced data model can be used in order to make data interpretable and reusable in various contexts. (See also: PoolParty Semantic Classifier)

No black-box

In sharp contrast to AI technologies that ‘work like magic’ where only a few experts really understand the underlying techniques, Semantic AI seeks to provide an infrastructure to overcome information asymmetries between the developers of AI systems and other stakeholders, including consumers and policymakers. Semantic AI ultimately leads to AI governance that works on three layers: technically, ethically, and on the legal layer.

Structured data meets text

Most machine learning algorithms work well either with text or with structured data, but those two types of data are rarely combined to serve as a whole. Semantic data models can bridge this gap. Links and relations between business and data objects of all formats such as XML, relational data, CSV, and also unstructured text can be made available for further analysis. This allows us to link data even across heterogeneous data sources to provide data objects as training data sets which are composed of information from structured data and text at the same time.

Data as a Service

Linked data based on W3C Standards can serve as an enterprise-wide data platform and helps to provide training data for machine learning in a more cost-efficient way. Instead of generating data sets per application or use case, high-quality data can be extracted from a knowledge graph or a semantic data lake. Through this standards-based approach, also internal data and external data can be automatically linked and can be used as a rich data set for any machine learning task.

Hybrid approach

Semantic AI is the combination of methods derived from symbolic AI and statistical AI. Virtuously playing the AI piano means that for a given use case various stakeholders, not only data scientists, but also process owners or subject matter experts, choose from available methods and tools, and collaboratively develop workflows that are most likely a good fit to tackle the underlying problem. For example, one can combine entity extraction based on machine learning with text mining methods based on semantic knowledge graphs and related reasoning capabilities to achieve the optimal results.

Towards self optimizing machines

Semantic AI is the next-generation Artificial Intelligence. Machine learning can help to extend knowledge graphs (e.g., through ‘corpus-based ontology learning’ or through graph mapping based on ‘spreading activation’), and in return, knowledge graphs can help to improve ML algorithms (e.g., through ‘distant supervision’). This integrated approach ultimately leads to systems that work like self optimizing machines after an initial setup phase, while being transparent to the underlying knowledge models.

Benefiting from Semantic AI along the Data Lifecycle

Data is the fuel of the digital economy and the underlying asset of every AI application. Semantic AI addresses the need for interpretable and meaningful data, and it provides technologies to create this kind of data from the very beginning of a data lifecycle.

Companies possess and constantly generate data, which is distributed across various database systems. When it comes to the implementation of new use cases, usually very specific data is needed.

Questions arise, if this data is available and if so, where. In many cases, valuable data could even be inferred automatically, if various data sources would get linked. Applications usually evolve and will require additional data from somewhere else. Generating data for a specific application doesn’t mean that data workflows in the source system will be replaced. This can lead to data duplication an error-proneness in an organization.

Those few examples already spell out the complexity of agile data management. It is by no means a technical responsibility only but illustrates the importance of a central data governance framework for digitizing an enterprise including its products and services.

Five Key Considerations for a Sustainable Semantic AI Strategy

The introduction of Artificial Intelligence is becoming a game changer for organizations and society. Though enterprises are willing to invest in AI is not easy to define a clear path on how to start. We believe that integrating Semantic AI into the organizational strategy is foremost the first step for AI governance. This is because semantic web technologies can provide the foundation for an enterprise-wide rollout of AI. Therefore, we offer the five key considerations to help you deliver on the Semantic AI promise.

Plan for the Adoption of AI:

Define your actual business needs and be aware of the maturity level of AI technologies. Based on your execution capabilities embrace Semantic AI as an organizational strategy. Semantic AI offers you a future-proof framework to support AI with data integration, your first strategic step.

Avoid Black-Boxes:

To trust the results of AI applications where only a few experts understand the underlying techniques is a challenge that the AI community has not been able to solve. Semantic AI allows several stakeholders to develop and maintain AI applications. This way, you will mitigate dependency on experts and technologies and gain an understanding of how things work.

Work with a Linked Data Lifecycle:

From data capture to data usage, Semantic AI helps you generate, maintain and increase data quality at any step of the data lifecycle. You will profit from data-driven initiatives that are easy to implement. Subject matter experts without any specific knowledge about the underlying datasets could provide guidance on where to start.

More information here.

7 Blogging Tips for Chat bot website

Back in the day, blogs are mostly used to express personal feelings and musings. These days, it is a very effective tool to generate traffic for a Chat bot website.

Using blogs for your Chat bot business has many benefits:

1. Setting up a Chat bot business blog will help drive traffic to your website.

Of course, everyone wants to have more website visitors. So, how does blog drive traffic to your Chat bot site? Well, it is pretty simple. Your Chat bot website probably does not have many pages, and its content is not updated very frequently. Blogs solve both problems.

Every time you post a blog entry, it is considered as an additional indexed page on your website. It is a cue to search engines such as Google, Bing, and Yahoo that you have an active website. This is the reason why having a blog will help put you on page 1 of the search engines. And, if you are on page 1 for the keywords in your niche, it means that you will generate more traffic to your site.

For example, if you have an online dating site, adding blog entries about online dating may help put you on the number 1 spot of Google Search Results page when a client type in “online dating.”

2. Setting up a Chat bot business blog helps convert traffic into leads.

You can generate leads through your Chat bot website by adding call to action buttons like free fact sheets, free ebooks, free trials, and free webinars. People love free downloadables that are helpful and useful to them. These can serve as free trials or act as supplements to your product or service. Doing so will entice customers to avail of your products and understand better what they can gain from patronizing your business.

3. Blogs help establish authority.

Writing good articles about your industry will help you establish your authority in that particular industry. You can share insights that you have gained throughout your experience in the industry and even give people advice or tips. Come out with good quality content that is informative.

Here are some tips that you can use in using blogs to promote and market your product:

4. Build a strong foundation for your Chat bot blog.

If you want your blog to be the center of your marketing plan, you have to make sure that your blog is built on a strong foundation.

You have to make sure that you have your URL. Do not use free hosting options such as WordPress or Blogger. It is best to go for a self-hosted blog that WordPress offers. You also need to incorporate your blog into your main company website.

5. Get to know your audience.

Before you start writing your Chat bot blog, you have to know the people who will blog your blog. To do this, you have to create marketing personas. If you are targeting different and distinct audiences, it is important to create different marketing personas. It is also important to create more than one blog to cater to different audiences.

6. Develop a strong marketing plan.

If you are going to walk down the content marketing road, you have to start planning your marketing events for the year. This will make it easier for you to determine what to blog about. You have to write about Tradeshows and conferences that your company will take part of. You need to plan your content carefully.

7. Make sure that your blog content reflects your brand and your Chat bot company.

You have to make sure that it is easy for readers to associate the blog content with your product, brand, or company.

It is also important to break down your content into bullet points. This will make it easier for your readers to process information.

a. Write about the big 7.

You have to take advantage of the big seven content strategies:

  • Promote your Chat bot services and products.
  • You need to position yourself as an industry expert for Chat bot.
  • Announce launches or new products.
  • Share amazing and flattering stories about your products, your brand, and your company.
  • You need to write content that answers frequently asked questions about your product.
  • You need to create blog posts about your accomplishments and milestones.
  • You also need to write about job openings in your company.
  • Plant Chat bot keywords into your blog post.

As mentioned earlier in this part, blog posts can help you with Search Engine Optimization or SEO. If you are targeting certain keywords in your niche, you have to strategically place those keywords on your blog post.

b. Link your Chat bot blog post to other blogs.

When you see a blog that you find interesting, comment on that post and make sure to post backlinks to your blog or your website. This is one way to improve your site or blog traffic.

c. Integrate your blog with your other social networking accounts.

You need to link your blog to your other accounts such as Twitter and Facebook. Post a link to your blog on your Facebook account or tweet about it.

Creating and maintaining blogs is one of the cheapest ways to promote your product and improve your online presence. It is also a great way to share your stories and your ideas.

A blogging tip for Chat bot by SEO Singapore Master Shifu

Simple chatbot and smart chatbot

 

Artificial intelligence evolution is now in of full swing and chatbots are only a continuous splash on a huge wave of progress. Which contributes to the current technology being one step further.Ours is an age of modern science. And this modern era continues through the successful triumph of science. This generation is floating in the tide of modern stimulation. But communication between this generation is imaginative. Because the whole world is now in the hands of people. At the moment people know all the news in the world. In this article is talking about the chatbot and how it can help for business. Bot is an automated system of communication with users. Artificial intelligence evolution is now in of full swing and chatbots are only a continuous splash on a huge wave of progress. Which contributes to the current technology being one step further. There are a huge number of users of messaging app. Actually they are using  like whatsapp, messenger, Slack, Skype etc. Such of messaging app facebook is one of them. It has more than over 1.2 billion users monthly. Chatbot is just not only save our time but also efforts by automating customers support. People are not only used for talking but they also used for business tasks, like collecting information about the users, helping to organize meetings and reducing the overhead costs. It is like an assistant for communicate all of us through text message. The users can get news through a short time. For this we think we are so closer to the customers.

There are two types of chatbot. They are simple chatbot and smart chatbot. Simple chatbot is worked for the best on pre-written keywords that they understand. If the users are asked a question without a single keyword then the robot cannot understand it and so response as a rules like message “sorry”.But smart robots are artificial intelligence when they communicate the users. The users can do any relevant question or other. The robot can reply with the suggestions.

Its not an easy task to make a chatbot. I think chatbots are the future of engagement between a fan and a brand or celebrity. It is the best option who does not like their customers are wait for their questions answer, waiting for the line etc. It is very important to a business company who want to increase their customer and build up their company gowth would be strong. For example if any business company has a chatbot then their business will be increasable with day by day. Because the users can get all of their questions answer with suggestion in a single moment. So that the customer will think about the company with cheerful feelings. And it is the best positive topic for a good ranking. People are used it any time easily. So that once a moment in future the company is known by all of the world for its bright shine.