Chatbots have revolutionized how institutions and organizations operate and Chatbot Singapore is no different. Cutting across from handling customer questions to screening job applications and even scheduling meetings, Chatbot Singapore has made it easier, effective and convenient for business to perform satisfactorily. Below are three dep
Customer Care services
Chatbot in Singapore counters the language barrier, age as well as the cultural barrier, allowing for easier and efficient communication. This means there will be no barriers or unsatisfactory answers to questions asked due to clients asking in different languages. It further offers answers instantly meaning the clients and customers don’t have to wait for hours for their messages or calls to be picked and concerns addressed. Think of after-hours chatbot. Such chatbot in Singapore offers customer services to clients 24/7, meaning whether your organization is a 24-hours institution or not, customers will be addressed throughout. Not only that, but there are chatbots that offer lead questions to the customers. Once a client opens a website, they chat box opens up and they are allowed to ask their questions and answered instantly.
Any human resource personnel will attest that the applicant screening process is not an easy task. When a position is advertised, both qualified and unqualified persons send their documents pleading their cases. Some out of self-belief, others out of desperation. Thus so many hours are spent by the human resource staff going through the applications, and shortlisting them. But thanks to chatbots that can now screen the applications, this tasks is now not as strenuous as before. The chatbot will ask questions to applicants who apply for the advertised jobs and use the answers to pick the most qualified persons. Such a chatbot will also rank the picked persons from the most qualified to the least qualified. With this, the human resource personnel can now focus on other roles and duties such as planning for face to face interviews with the picked applicants. The Chatbot also serves the applicants as they get notified almost instantly if they are fit to proceed with the application process. This means one will know if they have a chance or not, based on their qualifications and how the response to the chatbot questions. No need to wait for months wondering if you were picked or not.
Finding time off your busy schedule to fix a meeting is hectic, demanding. Thanks to Chatbot through, this is now doable in a minutes and not take much of your time. There are chatbots in Singapore that will scan through your calendar and find the time to have that meeting. Such chatbots will access your calendar, find the most suitable based times when you are not free and fix that important meeting there. If the meeting is supposed to happen somewhere else rather than the offices, the same chatbot will find the most suitable place for you, location and time wise and fix the meeting there.
In conclusion, chatbots have not only made it easier for the organization financially due to less manpower required, but they have helped employees to focus on other issues making them more productive.