Artificial intelligence evolution is now in of full swing and chatbots are only a continuous splash on a huge wave of progress. Which contributes to the current technology being one step further.Ours is an age of modern science. And this modern era continues through the successful triumph of science. This generation is floating in the tide of modern stimulation. But communication between this generation is imaginative. Because the whole world is now in the hands of people. At the moment people know all the news in the world. In this article is talking about the chatbot and how it can help for business. Bot is an automated system of communication with users. Artificial intelligence evolution is now in of full swing and chatbots are only a continuous splash on a huge wave of progress. Which contributes to the current technology being one step further. There are a huge number of users of messaging app. Actually they are using like whatsapp, messenger, Slack, Skype etc. Such of messaging app facebook is one of them. It has more than over 1.2 billion users monthly. Chatbot is just not only save our time but also efforts by automating customers support. People are not only used for talking but they also used for business tasks, like collecting information about the users, helping to organize meetings and reducing the overhead costs. It is like an assistant for communicate all of us through text message. The users can get news through a short time. For this we think we are so closer to the customers.
There are two types of chatbot. They are simple chatbot and smart chatbot. Simple chatbot is worked for the best on pre-written keywords that they understand. If the users are asked a question without a single keyword then the robot cannot understand it and so response as a rules like message “sorry”.But smart robots are artificial intelligence when they communicate the users. The users can do any relevant question or other. The robot can reply with the suggestions.
Its not an easy task to make a chatbot. I think chatbots are the future of engagement between a fan and a brand or celebrity. It is the best option who does not like their customers are wait for their questions answer, waiting for the line etc. It is very important to a business company who want to increase their customer and build up their company gowth would be strong. For example if any business company has a chatbot then their business will be increasable with day by day. Because the users can get all of their questions answer with suggestion in a single moment. So that the customer will think about the company with cheerful feelings. And it is the best positive topic for a good ranking. People are used it any time easily. So that once a moment in future the company is known by all of the world for its bright shine.