At some point, every air conditioner gives up. Some die out completely and need to be replaced, but most are just temporarily out of service. They may need replacement parts, or they may need cleaned up a bit. They may just need a filter change if you have been too neglectful in your maintenance duties. You will never know exactly what is needed until you follow these steps to get air con services for your system:
1. Turn off your air conditioner and turn on ceiling fans or box fans to keep your home as cool as possible.
No matter what is wrong with you air conditioner, it is important to turn the system completely off to avoid causing more damage to the system. This is especially true if the vents are blowing hot air or you notice strange noises or other malfunctioning in the outside air conditioning unit. Once the system is off, you can cool your house with fans or window air conditioners if you have them. Do not turn your central air conditioning system back on until someone has looked at the system and given you clearance to do so without further damage.
2. Find a reputable company offering air con services on the day and at the time you are experiencing difficulty.
If you are lucky, your air conditioner will go out during the afternoon or early morning on a weekday. This is when most air conditioning repair services are open and can be called for an appointment. If you are unlucky (and most people fall into this category), you will have your break down in the middle of the night or on a Sunday, when most repair services are not waiting by the phone to help you out. In this case, you will need to find a service that makes emergency calls around the clock.
Note that you will pay more for emergency services, so you might consider sitting in the heat until they can get to you with a regular appointment. If that is not an option, then find a reputable company making emergency calls for new clients.
3. Call the service and determine how quickly they can get to your home, and what they will charge.
You have to know the charges to be expected for emergency services before you order them. Once someone comes out to your home and looks at your system, it is too late to argue about extra fees charged for emergency services. These expenses can get quite high, so it is important to ask about them upfront.
If you need your air conditioner fixed fast, you will have to make yourself available at the nearest time a technician can make it to your home. You should be prepared to work with the service to get an appointment that is as quick as possible, while working with their schedule. If you are willing to pay the fees, most air con services are willing to come in the middle of the night or at other inconvenient times to get your system up and running again.